Middle Market Businesses Recognize First Tennessee Bank for Excellent Customer Satisfaction
First Tennessee Receives Greenwich Excellence Awards in Middle Market Banking
MEMPHIS, Tenn., Jan. 18, 2011 (GLOBE NEWSWIRE) -- First Tennessee Bank won top customer satisfaction honors in both the national and regional categories for treasury management in the 2010 Greenwich Excellence Awards for U.S. middle market banking. First Tennessee is part of the First Horizon National Corp. (NYSE:FHN) family of companies.
Greenwich Associates releases national middle market banking excellence awards in more than 10 categories covering overall banking and treasury management. In addition, Greenwich Associates recognizes excellence in four regional segments in both the overall banking and treasury management categories.
"In this economy, treasury management services are critical to our customers as they must closely manage their working capital resources," said Susan Springfield, executive vice president of commercial banking for First Tennessee. "We are proud to be recognized for our treasury management services by Greenwich Associates."
"This honor reflects the expertise of our employees and the exceptional job they do every day understanding our customers' needs, providing innovative ideas and delivering outstanding service," said Christine Munson, executive vice president of corporate and middle market banking. "Our goal is customer satisfaction, and this award documents our success."
Winners were determined by more than 750 banks' performance in Greenwich Associates' annual U.S. Middle Market Banking Research Study, where decision-makers from more than 10,000 businesses across the U.S. with sales of $10 million - $500 million rated banks in banking and treasury management categories.
About First Horizon
The 5,400 employees of First Horizon National Corp. (NYSE:FHN) provide financial services through more than 180 bank locations in and around Tennessee and 18 FTN Financial Group offices in the U.S. and abroad. First Tennessee has the leading combined market deposit share in the counties where it does business and one of the highest customer retention rates of any bank in the country. FTN Financial is an industry leader in fixed income sales, trading and strategies for institutional clients in the U.S. and abroad. FHN has been recognized as one of the nation's best employers by AARP and Working Mother magazines. More information is available at www.fhnc.com.
CONTACT: Susan Springfield, (901)523-4199
Christine Munson, (901)523-4246
Media Relations, Lizzy Haymond, (901)523-4291
Source: First Horizon National Corporation
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